Rich Co-creation models, methods and tools

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Please note that no rewards are received from any of the enterprises mentioned below or elsewhere on this website.

In any enterprise, two types of work are undertaken:

Continuous work This type of work has no start or end point. It keeps on rolling along — day in, day out.

Examples: Processing invoices, greeting visitors, driving a truck, talking with customers, running an IT helpdesk.

Project work This type of work has a clear start and end point. It is generally undertaken by a team, often with members drawn from different functions and hierarchical levels.

Examples: Conceiving and launching a new product, improving a business process, solving an intractable problem, creating an advertising campaign, carrying out a reorganisation.

Co-creation projects are planned and designed by a project team that includes all those whose contribution, co‑operation and consent are vital to the successful completion of the project.

Read about contribution, co-operation and consent

As a consequence, co-creation projects often involve large numbers of employees, customers and other ecosystem constituents, and project team members will need expertise in designing, organising and facilitating large-scale, multi-stakeholder gatherings.

In a generative enterprise, this know-how is gained in a parallel structure called the creative learning organisation.

Read more about the creative learning organisation

Collaborative gatherings

Collaborative meetings and events are always custom-designed by a team that includes a subset of the eventual participant group.

There are three main types of collaborative gathering:

Type 1: Pre-designed and facilitator-led (e.g. Real Time Strategic Change, Future Search).

Type 2: Impromptu and self-facilitated (e.g. Open Space Technology, BarCamp).

Type 3: A combination of Type 1 and Type 2 (e.g. OpenSpacePlus).

Tools for planning and expediting co-creation projects

Expedite: to complete a project or task quickly and effectively.

From Latin expedīre, literally: to free the feet (as from a snare).

Team communication, collaboration, productivity, workflow and project management

Asana Web and mobile application that helps teams track their work.


Todoist productivity app
Twist asynchronous team communication app.
See My Company Tried Slack For Two Years. This Is Why We Quit. by Amir Salihefenic, founder of Doist, on Fast Company.

Facebook Workplace



IBM Connections

Mattermost Open source Slack alternative.

Microsoft SharePoint

Microsoft Teams Part of Office 365


Parabol Action Real-time prioritization dashboard.
See A Stepping Stone to Self Organization, by Jordan Husney.



Trello A collaboration tool that organizes projects into boards, showing what’s being worked on, who’s working on what, and where something is in a process.



Visual collaboration tools

Wall-mounted Graphic Guides® from Grove Tools.

Example: Context Map

Context Map, from Grove Tools, Inc.

Video and web conferencing services





Read more about Rich Co-creation

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